Network Managed Services

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MultiLane’s Network Managed Services involves:

  • Vertical integration of Communication Service Provider (CSP) businesses
  • Capacity and Capability building for service and infrastructure providers
  • Full staff augmentation to designing customer centric Managed Operation Center

With MultiLane experienced global service delivery team, CSPs can focus on their core business activities.

Features & Competencies

  • World-Class high-tech facility
  • Proximity to Europe, GMT+3 and 3-4 hours by plane
  • Independent IT & Data rooms + Shared Support Depts
  • Over 300 upskilled Engineers from major universities
  • A very efficient recruitment process (1 to 3 weeks TAT)
  • Trilingual workforce, including French, English, Arabic (and more)
  • Multiple level support for Service Providers: Level 1 industrial & automation support | Level 2 expert support | Level 3 technical expertise
  • Expertise in GSM 2G/3G/4G & 5G Access Technologies
  • Site deployment support and remote commissioning
  • Fixed Network (DSLAM, ONT/OLT, Microwave…) support
  • IP/MPLS network planning
  • Radio integration, re-farming, optimization, QoS, migration to new technologies
  • New soft capabilities in DevOps service for Cloud services and related activities
  • NOC services for remote monitoring and management
  • OSS/BSS Services
  • Vendor-agnostic approach and multiple Network supplier support (Nokia, Calix, Huawei, Cisco, Juniper,…)


  • Faster resolution of Network and connectivity problems
  • Minimize Maintenance Costs
  • Better capacity planning
  • Single point of contact for all connectivity and network problems
  • Reduce investments and move to a subscription model (OPEX)
  • CSP can refocus their efforts to drive their own business